Privacy Policy
Gramina respects your privacy and is committed to protecting your personal information.
Information We Collect
When you use the Gramina website or purchase a Gramina Garden Plan, we may collect:
Your name
Email address
Billing information (processed securely via third-party payment providers)
Basic information you choose to provide, such as location or climate zone
We only collect information that is reasonably necessary to deliver our services.
How We Use Your Information
We use your information to:
Deliver your purchased Garden Plan and any Additional Moments
Communicate with you about your order or enquiries
Provide customer support
Improve our products, services, and website
We do not sell, rent, or trade your personal information.
Third-Party Services
We use trusted third-party platforms for:
Payment processing
Website hosting
File delivery and email communication
These providers only receive information required to perform their services and are expected to handle your data securely.
Data Storage & Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. While we use reputable platforms and safeguards, no method of online transmission or storage is completely secure.
Access & Corrections
You may request access to, or correction of, your personal information at any time by contacting us at hello@gramina.com.au.
Cookies
Our website may use cookies or similar technologies to improve functionality and understand how the site is used. You can manage cookie preferences through your browser settings.
Updates to This Policy
This Privacy Policy may be updated from time to time. The most current version will always be available on our website.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
hello@gramina.com.au